| FAQ: |
| 1. Q:Are you trading company or factory? |
| A:We are factory has 20 years experience including 6 years export experience on manufacturing and trading. |
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| 2.Q: How can I get the price? |
| A: Before quoting, please let us know which model you choose? where your main market is? Do you want to use copper motor or aluminum motor for manafaturing fans. And the special requirements for the products. We will quote you within 1 hour. |
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| 3.Q: What is the MOQ? |
| A:Some of the goods have stock with our brand, which not have MOQ. But for OEM or ODM product, it should be discussed according to the actual conditions. |
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| 4.Q: Can you do the design for us? |
| A: Yes. We have a professional team having rich experience in design and manufacturing. Now, we have over 100 kinds of exclusive fan molds so you can seize the dominant market. |
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| 5.Q: Can I get a sample? |
| A:Of course, one sample can be sent out for customer checking but you may need to pay sample charge and delivery charge which will be returned after any order signed. |
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| 6.Q: What certificates your products have? |
| A:Most of our products have CC,CE,ISO and RoHS certificates. |
| If you need others such as UL,PSE, KC and so on, we can proceed them too. |
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| 7.Q:What's your delivery time? |
| A:Direct orders it can be within 7-15 days! OEM/ODM products will be shipped within 30 days. |
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| 8. Q:What's your payment term? |
| A: Normally is BY TT 30% DOWN PAYMENT, 70% BALANCE PAYMENT BEFORE SHIPMENT. |
| Other payment methods like L/C, Western Union and Paypal can be negotiable. |
| |
| 9.Q: What's your shipping method? |
| A: It can be shipped by sea; by train; by air; by express ( EMS; UPS; DHL; TNT; FEDEX and ect.). Also can be arranged land transportation. Please confirm with us in advance. |
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| 10.Q: About after-sales service? |
| A: General enquiries are handle within 24 hours .For any question, please contact us immediately,we are going to offer our best service to you at any times. |
Audited Supplier 
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